Frequently Asked Questions
Got questions?
Here are some Frequently asked questions, to make it easy for you to find the answers you need. Feel free to get in touch with us if you are still unsure about Zubalu’s Hosting or have general questions relating to the services we provide
Where are your servers located?
Our data centre is located in Sydney. If you do run a business or website in Australia, purchasing a hosting plan with Zubalu means your website will load much faster especially for users in Australia.
Can I upgrade/downgrade my plan?
Yes absolutely. Whenever you wish to upgrade or downgrade your plan, simply send through a support ticket through and we will sort it out for you immediately.
What is SSL Security?
SSL ensures that your website’s data is encrypted and your visitors can see that their connection to your site is secure. For more info, check out our post on: Why you need SSL
Do I need a domain name?
In order to begin creating your website, you do require a domain to purchase a hosting plan at Zubalu. During checkout you can either choose to register a new domain name or use an existing domain name you already own.
Do you have any affiliate programs?
No, at the moment we do not run affiliate programs. If you are interested in affiliate referrals, then please do subscribe to our newsletter. As soon as we launch our affiliate program, you’ll be one of the first people to know 🙂
What are the advantages of Zubalu?
So many 🙂
But some important advantages:
Our Data center is located right here in Australia. Unlike many of the large name hosting companies that host across other continents. Having local Aussie hosting, means your customers and web audience don’t need to wait forever for your website to load. Read more here
How can I activate SSL?
- Login to the Zubalu customer portal
- Head over to the active plan you have
- Login to cpanel
- Scroll down and click on Lets Encrypt SSL
How can I build my website?
There are a few different ways to build your website. We wrote an easy to use free guidebook with simple steps to take from scratch for building an awesome website. Subscribe to our newsletter in the purple section below and we’ll email it to you so you can get started 🙂